1. Introduction

SyncApps, Inc. ("SyncApps", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data integration platform and services.

By using SyncApps services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, such as:

Name and contact information (email address, phone number)
Company information and job title
Account credentials and authentication information
Payment and billing information
Support and communication history

2.2 Usage Data

We automatically collect information about your use of our services:

Log data (IP addresses, browser type, access times)
Device information and operating system details
Platform usage patterns and feature utilization
Performance and error data

2.3 Customer Data

As a data integration platform, we process data that you choose to sync through our services. This data belongs to you, and we act as a data processor on your behalf.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our data integration services
Process payments and manage your account
Improve and optimize our platform performance
Provide customer support and respond to inquiries
Send important service updates and security alerts
Detect and prevent fraud or security threats
Comply with legal obligations and industry standards

4. Data Security

We implement robust security measures to protect your data:

Encryption: All data is encrypted in transit using TLS 1.2+ and at rest using AES-256
Access Controls: Strict role-based access controls and multi-factor authentication
Infrastructure: SOC 2 Type II compliant cloud infrastructure
Monitoring: 24/7 security monitoring and incident response
Compliance: GDPR, CCPA, and HIPAA compliant data handling

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist in providing our services
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
Consent: With your explicit consent for specific purposes

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Receive your data in a structured, machine-readable format
Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@syncapps.com

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Customer data is deleted within 30 days of account termination, unless you request immediate deletion.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@syncapps.co
Address: SyncApps, Inc., Bangalore, KA India
Phone: +91 (967) 400-3077